Reasons He worked in many BPO call centres and was considered a tenured agent Meaning he knew what he was doing and could be trusted not to **** up Not all tenured reps were so trustable or blemish free some really ******* up Getting caught having *** in the security office with the guard watching the CCTV Spotted raiding the biscuit cabinet that belonged to one of the vendors Attempting to bribe the client by approaching a rival company to sell secrets Setting up a rep you don’t like to take the fall for fraud that you actually did Swing thru the axle of the boss’ Jaguar sports car so he died in a high speed crash All this and more was done by so called trustable tenured reps over the years It was an example of what not to be like no matter what the reason or motive
Things Change Because a rep in the BPO becomes a supervisor then manager This doesn’t give them the right to belittle other support and reps Especially bullying and using bad words or snide comments This upsets agents and makes them feel bad and perform worse Plus it alienates them from the support and makes them look bad In front of the entire team and often call centre which is bad Respect lost in a minute often never to return or returning forced Call centres are hire and fire them with egotistical bosses Reps soon learn not to care less and hop to other centres Brian saw this and experienced it putting his experiences down So others can read learn understand call centre work It’s not all bad but nor is it perfect and there’s much to say Like any other industry there are good and bad points Only by speaking out and education will things change
I am an ethical capitalist and A poor philanthropist- And as for party, I claim none. This system is exactly what the founders warned of. Parties that pit parties against each other, Who forget they are comprised of compatriots of the same nation. Never swear off community For the sake of security and comfortability, Because those that tell you that is the bargain we pay Invest in lies & deceptions.
